Fundle is committed to safeguarding your privacy. We handle your personal data with the utmost confidentiality and use it in accordance with this Policy. This Policy outlines how we collect, use, disclose, process, and manage your personal data.

By providing us with your personal data, you agree to its collection, usage, disclosure, and transfer as per this Policy. If you do not consent to this policy, please refrain from sharing your personal data.

PERSONAL DATA

i) Definition of personal data:
“Personal data” refers to information related to an identified or identifiable individual. Examples include name, address, ID numbers, photographs, account details, telephone numbers, and email addresses.

ii) Voluntary provision of personal data:
Sharing personal data with us is voluntary. However, if you choose not to provide the required personal data, it may limit our ability to contact you or provide necessary services.

iii) Providing personal data of others:
If you provide personal data of others, you must ensure that they are aware of the purpose of collecting their data and have agreed to its disclosure to us.

iv) Accuracy and completeness of personal data:
Ensure that all provided personal data is accurate, true, and complete.

v) Collection of Personal Data:
We collect personal data when you:

– Register on our platform
– Sign up for products or services
– Partner with us
– Use our products or services
– Submit data or documents for processing
– Perform online transactions
– Report platform issues
– Participate in surveys or provide feedback
– Contact us via email, telephone, or writing
– Submit personal data for other reasons

PURPOSES FOR COLLECTION, USE, OR DISCLOSURE OF PERSONAL DATA

i) Service-related purposes:
We collect, use, or disclose your personal data for the following service-related purposes:

– Manage your engagement with us
– Provide requested products and services, including third-party services
– Assist with inquiries
– Gather post-service feedback
– Keep you informed about our products and services

ii) Business purposes:
We may use your personal data for the following business-related purposes:

– Compliance with legal obligations
– Enforcement of owed obligations
– Accounting, risk management, and record-keeping
– Research and development of new or improved products and services
– Conducting research, planning, and statistical analysis
– Staff training

iii) Marketing purposes:
We may use your personal data for marketing our products and services, as well as services offered by partners and business counterparts. Marketing messages may be sent via email, direct mail, SMS, telephone calls, or other mobile messaging services. Consent is required for marketing messages to your Rwandan telephone number.

iv) Processing purposes:
We may process personal data as a data intermediary on behalf of another company or partner.

v) Contacting you:
We may contact you via post, email, SMS, telephone, or other means for the mentioned purposes.

DISCLOSURE OF INFORMATION

We do not sell, share, or rent your information except to our staff and trusted third parties and affiliates necessary for providing requested services. Your information may be shared to comply with legal requirements, enforce obligations, or protect rights, property, or safety. We strive to notify you of any material security breaches affecting your Personal Information.

RETENTION OF PERSONAL DATA

We retain your personal information as long as needed to fulfill legitimate business purposes and comply with applicable laws. When we no longer have a legitimate need, we securely delete, anonymize, or store your personal data until deletion is possible.

COLLECTION OF ADDITIONAL DATA

We collect country information, mobile money SMS transactions, email addresses, profile pictures, and phone numbers to offer our services and enhance your financial well-being.

THIRD-PARTY LINKS AND POLICIES

Our platform may contain links to third-party websites. We are not responsible for the privacy and security practices of these parties. Review their policies to understand how they handle collected information.

RIGHTS AS A DATA SUBJECT

Subject to national law restrictions, you have the right to access, rectify, erase, restrict processing, and data portability regarding your personal data. You can withdraw consent and object to processing based on legitimate interests. Withdrawing consent for necessary purposes may impact service provision. You can also lodge complaints with a supervisory authority.

COOKIES & SIMILAR TECHNOLOGIES

We and selected third parties may use cookies and similar technologies to enhance user experience and provide personalized advertising.

DISPUTE RESOLUTION

Disputes will be governed by Rwandan law and resolved through arbitration at the Kigali Arbitration Center (KIAC).

AMENDMENTS AND UPDATES

We may amend this Policy, and the latest version applies whenever you use our platforms. Check our platform for the most recent privacy policy.

CONTACT US

For questions, concerns, requests, or purposes stated in this Policy, reach us through:

– Email: shabani@fundle.money
– Website: https://www.fundle.money
– Phone number: +250788329049